I've been to other Volkswagen dealerships, but this one made me felt most welcomed, and they surely have great customer service! Alex has been following up with me when i was still shopping around for a car. And when I picked up my car, Jocelyn was very friendly and Franny had answered all the questions i had. I wouldn't be going anywhere else when I change my car in a couple of years!
I dealt with Mark Hansford at Cowell VW.I am glad I did, he took the awkward equation out of buying a new car, and made it actually enjoyable for me to dish out a large sum of money.Very good experience, would recommend him and the dealership to friends and family.
Went to Volkswagen 3 times to look at cars and Alex was there every time to greet me. He was really nice and I didn’t feel pressured by him at all. Getting my car was a pleasant experience, Franny was nice and very approachable when we went in to pick up the car.
Jacky Ku @Richmond auto mall is a great sales, providing detail and patient service.
I was at the dealership the other day, both the sales manager Patrick And his sales person Jacky Ku provided excellent service, I would highly recommend all VW potential buyer to visit this dealership for your next VW purchase. Make sure you ask for Jacky Ku the salesman to assist you with your purchase!
Gil Santo was fantastic. So helpful and informative. He made the entire car-buying process enjoyable! Very happy with my vehicle. The service manager Al even came out to answer some of my questions before the purchase. He was very knowledgeable and supportive. I will recommend Cowell Volkswagen to anyone looking for a new or used vehicle!Thank you very much. Richard
Been going to Cowell VW for past 6 years. Service has been great with Jackson. Alex who sold me my car has been great and it's still working surprisingly. Picked up my new car few months back and Franny was super helpful. Can't wait to see the new store!
Picked up my new Golf on Monday and Nick and Kenny were both awesome!
Great customer service from the store all around. From Alex and Kelly in sales. To having the vehicle delivered and features explained from Franny. Everything well done. My Family is enjoying their new 2019 Tiguan.
Every time i'm in for service, Jackson has been great. Glad to see Alex is still there. Very rarely you see car salesman stay in one company for so long. Also glad to have met Franny whom helped me with some features on my car that I didn't quite understand even though it's been almost a year since I bought at this store. Great job everyone!
Great store with a super great experiences. Alex good great job explain features to me yesterday. When he was busy, Franny help too. I don't buy car here last time, I will next time for sure. SUper service.
I had a very nice experience at Cowell Volkswagen! I was looking at a Volkswagen Atlas and Alex explained very well when we test drove the car. Kelly and Franny was very helpful by making sure everything went smoothly. I will definitely come back for the great experience and services. Cheers!
Alex was great with the sales process. Franny was great helping explaining the vehicle features. Great service all around.
Franny explained everything we need to know very well and we are impressed by her knowledge when we were shopping for our new car! Everyone working here are so nice and caring.
Danny was super helpful! He and Jocelyn were really patient and were really genuine when talking to me and my family when we were purchasing our car. When we picked up our car, we enjoyed our experience with Franny as she went through with us how to operate the vehicle. We are happy with our purchase and would definitely recommend this dealership!
Welcome to Cowell Volkswagen
If you are looking for a new Volkswagen or used car, then check out our inventory. We have a variety of new cars in stock like the City, Eos, Golf, Golf Wagon, GTI, Jetta, Jetta Wagon, New Beetle, New Beetle Convertible, Passat, Passat CC, Passat Wagon, Rabbit, Routan, Tiguan and the Touareg! If you don’t find the Volkswagen model you are looking for in the color you want, feel free to contact us and we will be happy to find it for you. If interested in pre-owned cars, make sure you check our used inventory. If you see a car you like, please contact us to make sure we still have it in stock, as our used inventory changes often. Come into your Vancouver Volkswagen dealer today to test drive a new Volkswagen. We would love to take you for a spin.
Volkswagen Dealer in Richmond, British Columbia
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(604) 273-3922
Call Now13611 Smallwood Place • Richmond, BC V6V 1W8
Get DirectionsToday's Hours:
Open Today! Sales: 11am-5pm
Service: Closed
Parts: Closed
